If you normally pay for NHS dental treatment, there will be three standard charges.

The amount you pay will depend on the treatment you need to keep your teeth and gums healthy.

You will pay one of the three charges below as of the 1st April 2024:

You will only pay one charge even if you need to visit more than once to complete a course of treatment.

If you are referred to another dentist, you will still pay one charge (to the dentist who refers you).

If you need more treatment at the same charge level (e.g. an additional filling) within two months of seeing your dentist, this will be free of charge.

Note: You should ask your dentist how much your individual treatment plan will cost. The dental practice may ask you to pay before beginning your treatment.

Returning for your treatment

Any treatment plan issued by us for recommended dental treatment will be valid for two months from the date of issue. If you do not arrange the necessary appointments within this time, your course of treatment will be closed and the fees for continuation of treatment may change.

Appointment reminders

As a courtesy we attempt to remind our patients of appointments by sms text and email. If we are unable to contact you, it is still your responsibility to attend the appointment and our missed appointment policy will still apply. Please ensure that you advise us of any change in your contact details.

Missed Appointments

If on two or more occasions in a year, you cancel an NHS appointment, with less than 24 hours’ notice or fail to attend an NHS appointment, you may not be able to have further appointments.

Complaints Procedure

If you should have any comments or complaints, please contact Ann Collins who will be able to deal with your complaint and talk you through our procedure.