Freedom Of Information

Information available from Llynfi Dental under the freedom of information act model publication scheme.

Information covered by this scheme is only about the dental services we provide under contract to the National Health Service 

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Information to be published

How the information can be obtained – for example, website or hard copy

Cost

Class 1 – Who we are and what we do

(Organisational information, structures, locations and contacts)This will be current information only

   
 Who’s who in the practice  Information about those who work at the practice is available in the practice information leaflet, which is available from the practice reception. The information is also published on our practice website at llynfidental.com   No charge
 Contact details for the practice (named contacts where possible with telephone number and email address (if used))  These details are available in our practice information leaflet, which is available from the practice reception. The information is also published on our practice website a llynfidental.com   No charge
 Opening hours   This information is available in our practice information leaflet, which is available from the practice reception. The information is also published on our practice website at llynfidental.com  No charge
Class 2 – What we spend and how we spend it

(Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audit) Current and previous financial year as a minimum

   
 Details on NHS funding received by the practice and the cost of operating the NHS contract. We would expect dentists to consider publishing as much information as possible, including as much detail as possible.     Information on NHS funding and contract targets is available from Hall, Hopkins & Thorne  No charge
 Total annual expenditure on the provision of our contracted services (since most practices also provide care to patients on a private basis, the costs have been apportioned)    Practice costs for providing services relate to the provision of both NHS and private care. We have, therefore, apportioned our expenditure to reflect the number of NHS patients & time spend caring for NHS patients. The total annual expenditure for the provision of our contracted services is available for: ·  Staff and personnel costs·  Premises and equipment costs·  Utilities cost, materials and supplies The information is available from Hall, Hopkins & Thorne   Reasonable copying costs will be charged
 Audit of NHS income, if held   The practice is not subject to formal audits, so this information is not held   
Class 3 – What our priorities are and how we are doing

(Strategies and plans, performance indicators, audits, inspections and reviews) Current and previous year as a minimum

   
Plans for the development and provision of NHS services    This information is available in our practice information leaflet, which is available from the practice reception. The information is also published on our practice website at llynfidental.com   No charge
 Performance data including performance against targets  This information is available from Hall, Hopkins &Thorne   No charge
 Practice inspection. Inspection reports by regulators Wales: Healthcare Inspectorate Wales  The date and conclusions of our last practice inspection are available from Hall, Hopkins & Thorne  Reasonable copying costs will be charged
Class 4 – How we make decisions

(Decision making processes and records of decisions) Current and previous year as a minimum

   
 Records of decisions made in the practice/firm affecting the provision of NHS services.   As a small business, we do not normally maintain formal records of management decisions. However, any changes in the provision of NHS services are incorporated into the practice information leaflet. Our current practice information leaflet is available from the practice reception. We may also notify patients via notices in our reception area.   No charge
Class 5 – Our policies and procedures

(Current written protocols, policies and procedures for delivering our services and responsibilities)Current information only.Here we have listed the policies we would expect practices to have. Any additional policies should also be listed. Mark ‘not held’ against any policies that are not actually held. 

   
 Policies and procedures about customer service Information about our customer service is included in our patient information leaflet, which is available from the practice reception    No charge
 Policies and procedures about employment of staff  Copies of the practice disciplinary policy and grievance policy are available from the practice reception.    No charge
 Equality and diversity policy A copy of the practice policy on equality and diversity is available from the practice reception   No charge
 Health and safety policy  A copy of the practice health and safety policy is available from the practice reception  No charge
 Infection control policy  A copy of the practice infection control policy is available from the practice reception.    No charge
 Radiation protection checklist  : A copy of the practice radiation protection checklist is available from the practice reception.   No charge
 Complaints procedures (including those covering requests for information and operating the publication scheme)   BDA suggested wording:A copy of the practice complaints procedure is available from the practice reception.  No charge
 Records management policies (records retention, destruction and archive)  A copy of the practice records management policy is available from the practice reception.    No charge
 Confidentiality and data protection policies  : Copies of the practice confidentiality policy and data protection code of practice are available from the practice reception.    No charge
 Policies and procedures for handling requests for information   A copy of the practice procedure for handing requests for information is available from the practice reception.    No charge
 Practice information leaflet   Our practice information leaflet can be obtained from the practice reception. The information is also published on our practice website at llynfidental.com   No charge
Class 6 – Lists and Registers

Currently maintained lists and registers only.We recognise that it is unlikely that dentists are going to have registers available for public inspection and while this remains the case ‘none held’ can be entered in this section.

   
Any publicly available register or list (if any are held this should be publicised; in most circumstances existing access provisions will suffice).  This information is not held  
Class 7 – The services we offer

(Information about the services we offer, including leaflets, guidance and newsletters produced for the public) Current information only

 
 The services provided under contract to the NHS This information is included in our practice information leaflet, which is available from the practice reception. The information is also published on our practice website at llynfidental.com   No charge
 Charges for any of these services  Information about NHS patient charges is included in our practice information leaflet, which is available from reception. The information is also published on our practice website at llynfidental.com   No charge
 Information leaflets Oral health information is available in various patient information leaflets, which can be obtained from the practice reception. Information is also published on our practice website at llynfidental.com   No charge
 Out of hours arrangements   Information about out-of-hours emergency care is available in the practice information leaflet, which is available from the practice reception and published on the practice website llynfidental.com    No charge